Lodging Information

Seeking accommodations during a hospital stay? Staff and volunteers at the SECU Family House want your stay to be as inviting and comfortable as possible. We are here for you.

Who Can Stay?

• Adult patients and/or their family members/caregivers with a permanent residence outside of Forsyth County.
• The patient is currently receiving inpatient or outpatient treatment at Novant Health Forsyth Medical Center, Wake Forest Baptist Medical Center, Kate B. Reynolds Hospice Home, or Select Specialty Hospital. Please call the Family House at 336-793-2822 if you are receiving treatment at another medical facility.

How Can I stay?

1. All guests need to be referred by a medical professional or service department:
   1. Wake Forest Baptist Medical Center
      Patient Relations.  (336) 713-2273
      On-Call Chaplains (after hours)
   2. Novant Health Forsyth Medical Center
      Patient Relations and Guest Services.  (336) 718-2005
      Derrick L. Davis Forsyth Regional Cancer Center. (336) 718-8177
   3. Kate B. Reynolds Hospice Home
      Social Workers.  (336) 768-3972
   4. Select Specialty Hospital
      Administrative Department. (336) 768-8934
   5. Other Please call the Family House at 336-793-2822 if you are receiving treatment at another medical facility.
2. Once a referral is received, the Family House will contact you to get additional information and answer questions in order to create a room request. Important: Requests are not reservations and should not be considered confirmed. Due to the high number of referrals we receive and the uncertain discharge date of patients, we may not be able to accommodate everyone’s request.
3. On the day of your expected arrival, we will contact you by 10am to let you know if a room is available.
4. If we are unable to accommodate your request on your expected arrival date, we will assist you with local hotel accommodations that may offer reduced rates for our overflow families. We can place you on a waitlist for the following day if requested.
5. If you have a change in plans or any questions please don’t hesitate to contact us at 336-793-2822.