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How to Stay

  • About Your Stay
  • How to Stay
  • Virtual Tour
  • Support Services
  • FAQS

Lodging Information

Affordable lodging for Novant Health and Wake Forest Baptist Health patients and caregivers. Stay near the hospital and your loved one.

Who Can Stay?

  • Adult patients and/or their family members/caregivers with a permanent residence outside of Forsyth County.
  • The patient is currently receiving inpatient or outpatient treatment at a Winston-Salem medical center.

How Can I stay?

1. Request a referral from the hospital:

  • Wake Forest Baptist Medical Center
    Patient Relations  (336) 713-2273
    On-Call Chaplains (after hours)
  • Novant Health Forsyth Medical Center
    Patient Relations and Guest Services  (336) 718-2005
    Derrick L. Davis Forsyth Regional Cancer Center (336) 718-5095
  • Trellis Supportive Care
    Social Workers  (336) 768-3972
  • Other Please call the Family House at 336-793-2822 if you are receiving treatment at another medical facility.

Once a referral is received, the Family House will contact you to get additional information and answer questions.

Important: Requests are not reservations and should not be considered confirmed. Due to the high number of referrals we receive and the uncertain discharge date of patients, we may not be able to accommodate everyone’s request.

2. We’ll be in touch.

We will contact you the day before and day of your requested arrival date to update you on room availablity. If we are unable to accommodate your request on your expected arrival date, we will assist you with local hotel accommodations that may offer reduced rates for our overflow families. We can place you on a waitlist for the following day if requested.

3. Keep us updated.

If you have a change in plans please call us at 336-793-2822 to let us know that you will not be coming. That will ensure all rooms are ready to be used for families needing accommodations.

Fee:

Each room is $40/room/night.  Applications for a reduced rate may be completed for consideration for those who are unable to pay the full rate.

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Our Impact

98% of guests say their emotional and psychological wellbeing is positively impacted

100% of guests find their stay to be safe and secure

3,914 Families served with Family Assistance Fund

2,384 Warm dinners served

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Contact Us

SECU Family House Winston-Salem
1970 Baldwin Lane
Winston-Salem, NC 27103
info@familyhousews.org
336-793-2822
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