Affordable lodging for Novant Health and Wake Forest Baptist Health patients and caregivers. Stay near the hospital and your loved one.
Who Can Stay?
- Adult patients and/or their family members/caregivers with a permanent residence outside of Forsyth County.
- The patient is currently receiving inpatient or outpatient treatment at a Winston-Salem medical center.
How Can I stay?
1. Request a referral from the hospital:
- Wake Forest Baptist Medical Center
Patient Relations (336) 713-2273
On-Call Chaplains (after hours)
- Novant Health Forsyth Medical Center
Patient Relations and Guest Services (336) 718-2005
Derrick L. Davis Forsyth Regional Cancer Center (336) 718-5095
- Kate B. Reynolds Hospice Home
Social Workers (336) 768-3972
- Other Please call the Family House at 336-793-2822 if you are receiving treatment at another medical facility.
Once a referral is received, the Family House will contact you to get additional information and answer questions.
Important: Requests are not reservations and should not be considered confirmed. Due to the high number of referrals we receive and the uncertain discharge date of patients, we may not be able to accommodate everyone’s request.
2. Expect a phone call on the morning of your arrival.
We will contact you by 10am to let you know if a room is available. If we are unable to accommodate your request on your expected arrival date, we will assist you with local hotel accommodations that may offer reduced rates for our overflow families. We can place you on a waitlist for the following day if requested.
3. Keep us updated.
If you have a change in plans please call us at 336-793-2822 to let us know that you will not be coming. That will ensure all rooms are ready to be used for families needing accommodations.
98% of guests say their emotional and psychological wellbeing is positively impacted
100% of guests find their stay to be safe and secure
3,159 Families served with Family Assistance Fund
1,680 Warm dinners served