Seeking accommodations during a hospital stay? Staff and volunteers at the SECU Family House want your stay to be as inviting and comfortable as possible. We are here for you.
Who Can Stay?
Adult patients and/or their family members/caregivers with a permanent residence outside of Forsyth County.
The patient is currently receiving inpatient or outpatient treatment at a Winston-Salem medical center.
How Can I stay?
1. Request a referral from the hospital:
- Wake Forest Baptist Medical Center
Patient Relations. (336) 713-2273
On-Call Chaplains (after hours)
- Novant Health Forsyth Medical Center
Patient Relations and Guest Services. (336) 718-2005
Derrick L. Davis Forsyth Regional Cancer Center. (336) 718-8177
- Kate B. Reynolds Hospice Home
Social Workers. (336) 768-3972
- Other Please call the Family House at 336-793-2822 if you are receiving treatment at another medical facility.
Once a referral is received, the Family House will contact you to get additional information and answer questions.
Important: Requests are not reservations and should not be considered confirmed. Due to the high number of referrals we receive and the uncertain discharge date of patients, we may not be able to accommodate everyone’s request.
2. Expect a phone call on the morning of your arrival.
We will contact you by 10am to let you know if a room is available. If we are unable to accommodate your request on your expected arrival date, we will assist you with local hotel accommodations that may offer reduced rates for our overflow families. We can place you on a waitlist for the following day if requested.
3. Keep us updated.
If you have a change in plans please call us at 336-793-2822 to let us know that you will not be coming. That will free up a room for another family needing accommodations.
98% of guests say their emotional and psychological wellbeing is positively impacted
100% of guests find their stay to be safe and secure
2,662 Families Served With Family Assistance Fund
2,145 Medical Professional Students Learning about Caregivers