SECU Family House on the Richard J. Reynolds, III & Marie M. Reynolds Campus is a nonprofit organization that provides affordable accommodations and supportive care to adult patients and/or their caregivers who travel to Winston-Salem, NC for their medical treatment.

Administrative Coordinator

Please submit a cover letter and resume to kathy.carr@familyhousews.org by November 30.

Reports to: Finance & HR Manager
FLSA Status: Non-Exempt
Hours: 40 hours a week
Salary Range: ($16-18/hour)

Overview
The Administrative Coordinator will assist with data entry, administrative and operational/guest services duties as needed, and with some fundraising support. This will include providing administrative support to the Leadership staff as needed.

Duties and Responsibilities
Donor Gift Processing and Tracking:
 Enter accurate donor gift information for monetary donations into donor database.
 Enter or supervise volunteers to enter accurate in kind gift information into donor database.
 Properly acknowledge all donations with correspondence as appropriate in a timely manner according to availability of the Executive Director who signs them, and collaborate with DRD to keep letters up to date and refreshed.
 Process honorarium/memorial gifts appropriately.
 Assist with other donor tracking information as needed.
 Generate mailing lists as needed, assist with mailings such as newsletters, appeals and invitations.
Administrative Support:
 Maintain Resource Wall with appropriate information.
 Assist Finance/HR Manager with data entry as needed.
 Assist Finance/HR Manager and DHO with employee onboarding (including background checks, scheduling interviews, etc.) and employee file maintenance.
 Serve as staff support for the Board of Directors and its standing committees, as directed by the Executive Director, including taking minutes at meetings and compiling and distributing minutes as directed by ED and other leadership.
 Order office supplies monthly.
 Maintain timekeeping system and prepare biweekly payroll spreadsheet.
 Organize monthly meal/birthday celebrations and buy cards/gift cards for staff.
Operational Support:
 Assist with front desk guest services with guest check in, orientation, and tours as needed.
 Answer phones and direct calls appropriately as needed.
 Act as backup for DHO’s monthly reporting.
 Assist Volunteer and Community Relations Coordinator as needed with volunteer application process including background checks.
 Make bank deposits at least twice a week and secure appropriate change for front desk as needed.
 Run errands as needed.
Special Events and Fundraising Support:
 Assist with marketing efforts for Men Who Cook, Dewey’s Pop-Up Store, and other fundraisers.
 Assist with communication and marketing efforts for third party events as directed by Development staff.
 Organizational assistance as needed with Men Who Cook and Dewey’s Popup Store.
 Assist with donor and board cultivation opportunities as needed.
 Assist with Volunteer Appreciation and/or recognition events.
 Assist Director of Development with special projects and/or new fundraising initiatives.
 Represent The Family House at exhibition fairs, trade shows, Chamber of Commerce events, etc.
 Promote Family House sponsored activities to house guests by creating flyers, table-tents, etc., and by managing the content of the digital TV monitor in a timely manner.

Qualifications
 High School Diploma or GED; college degree preferred but applicable experience may be considered
 Personable telephone skills
 Excellent verbal and written communications
 Excellent interpersonal, time-management and organizational skills; ability to meet deadlines
 Strong attention to detail
 Ability to work with minimal direction and supervision
 Computer literate with knowledge of Microsoft Office, WordPress
 Websites, graphic design, and editing software knowledge preferred
 Working knowledge of Internet based Database systems
 Demonstrate positive attitude toward guests, donors, volunteers, staff and others who come in contact with the Family House
 Demonstrate respect for privacy and confidentiality of all guests and agency information
 Demonstrate genuine interest in the successful operation of the Family House
 Visual acuity to operate a computer terminal and read extensively
 Physical demands for this position include sitting, standing, bending, bending, walking, lifting, and/or moving up to 40 lbs.

Note: These requirements represent the minimum levels in order to perform the job on a satisfactory basis. Employees must have the ability to satisfactorily perform the essential functions of the job.