SECU Family House on the Richard J. Reynolds, III & Marie M. Reynolds Campus is a nonprofit organization that provides affordable accommodations and supportive care to adult patients and/or their caregivers who travel to Winston-Salem, NC for their medical treatment.

 

Guest Service Professional

We have an opening for a Guest Service team member. We’ve been providing hospitality, compassion, and support for patients and their families traveling to Winston-Salem for over 7 years. Do you have a passion for connecting with a diverse group of people? Do you enjoy anticipating the needs of others and providing solutions? Primary duties include registration and orientation, providing directions and area information, maintaining the cleanliness of common spaces, and ensuring the safety and security for all guests and visitors during their stay. This position includes some housekeeping duties including sweeping, mopping, and folding laundry. Average 16-24 hours per week with availability evenings and weekends. High school diploma or GED required. Hotel experience helpful but not required. Must have above-average organizational, written, and interpersonal communication skills, proficiency with Microsoft Word, Excel, and Outlook, ability to prioritize, perform duties accurately and efficiently, meet deadlines, and work with minimal supervision. Email your resume to melissa.thompson@familyhousews.org if you are interested in becoming a part of our team.

 

Guestroom Attendant

Are you a friendly, detail-oriented person who likes to interact with people and provide a clean, welcoming environment for travelers? SECU Family House is accepting applications for Guestroom Attendant. The duties include cleaning and upkeep of guestrooms and common spaces including vacuuming, mopping, dusting, making beds, and cleaning bathrooms to a high standard. Physical demands for this position include sitting, standing, bending, pushing, pulling, walking, lifting, and/or moving up to 40 lbs. Must be able to move continuously throughout the shift.

The position will average 25-30 hours a week over 4-5 days. Start time is 9am and generally runs 4-6 hours depending on the number of rooms to be cleaned. Previous experience is helpful but we are happy to train the right person. Must be a team player, believe in and embrace our mission, and like to go above and beyond in an effort to help others.

If you would like to be considered, email melissa.thompson@familyhousews.org with a resume and explain why you think you would be a great fit for this position. Include information about any volunteer experience you may have.