The SECU Family House on the Richard J. Reynolds, III & Marie M. Reynolds Campus provides affordable lodging and support services in a caring environment for referred adult patients and/or their caregivers who travel to Winston-Salem, N.C., for medical treatment.
Meeting the Need
Winston-Salem is a medical community with two nationally ranked medical centers and limited affordable lodging for adult patients and their families.
Caregivers often must camp out in hospital waiting rooms, hallways, and in their cars. Hospital personnel observe that many very sick patients are more concerned about their family’s living situation than about their own recovery.
Approximately 400 families of inpatients from both hospitals require lodging each night. In addition, dozens of outpatients with serious conditions and their caregivers need accommodations. SECU Family House helps alleviate this huge need for affordable, comfortable lodging.
Staff and volunteers are on site at all times to assist the more than 2,000 families a year who stay at the House, as well as the outpatients who come for day respite in between treatments such as radiation and chemotherapy.
Referrals to SECU Family House can be made by staff at Novant Health Forsyth Medical Center, Wake Forest Baptist Medical Center and by Hospice & Palliative CareCenter.
$1 million grant from the Richard J. Reynolds, III and Marie M. Reynolds Foundation
Novant Health Forsyth Medical Center and NC Baptist Hospital Foundation each pledged $250,000 to the Endowment Fund
$2 million challenge received from State Employees’ Credit Union (SECU) Foundation
First guests stay at the Family House
Winner, Healthcare Hospitality Network’s Best of Website
Family House serves 10,000th guest
Winner, Healthcare Hospitality Network’s Best of Newsletter
Winner, HandsOn NWNC High Five Award for Innovation
Family House hosts inaugural Men Who Cook signature fundraising event
Family House hires first Support Services Coordinator
Family House serves 20,000th guest
In 2000, Beth and Sandy Baldwin’s twenty-six year-old son, Branner, was diagnosed with melanoma. With the possibility of participating in a clinical trial, Branner’s doctor referred him to Pittsburgh, PA. For the four months while Branner was receiving treatment, he and his family made themselves at home at the Pittsburgh Family House. Already strong supporters of the local Ronald McDonald House, living the experience led Beth and Sandy to truly understand the impact of a hospital hospitality home.
After Branner passed away soon after returning to Winston-Salem, Beth and Sandy used their son’s memory to ignite a committee tasked with creating a similar home away from home in Winston-Salem. After years of hard work, collaboration with the medical centers, and support from the entire community, the SECU Family House opened its doors to guests in September 2011.
The Name “SECU”
SECU stands for State Employees’ Credit Union. This statewide credit union has adopted as one of its charitable causes the establishment of Hospital Hospitality Houses in selected communities that are home to regional medical centers. We are thankful for the $2 million challenge grant that the SECU Foundation has provided to help fund construction of SECU Family House in Winston-Salem. Among our other major donors is The Richard J. Reynolds, III and Marie M. Reynolds Foundation, which provided a $1 million lead gift.
98% of guests say their emotional and psychological wellbeing is positively impacted
100% of guests find their stay to be safe and secure
3,159 Families served with Family Assistance Fund
1,680 Warm dinners served