FAQs

How much will it cost to build SECU Family House?

• We are currently looking at a capital budget of $6 million.

How many guest rooms will the House have?

• Conceptual plans have 40+ guest rooms in the first phase.

What is the room charge?

• $35 per night, on a sliding scale; however no one will be turned away due to inability to pay

Who can stay: families? patients?

• Families of inpatients, as well as outpatients and their caregivers. The Guest House will be serving families from Forsyth Medical Center and Wake Forest University Baptist Medical Center as well as families from Kate B. Reynolds Hospice Home.

How long can guests stay?

• 30 days, unless a physician requests an extension.

What services will be provided?

• Affordable lodging that includes kitchen facilities, laundry room, phone and internet access, emotional and spiritual support, and transportation to hospitals.

How will SECU Family House be staffed?

• Executive Director, a house manager, a night manager and a weekend manager, in addition to numerous volunteers and volunteer organizations.

Where will SECU Family House be located?

• 219 Hospice Lane Winston Salem.

How will SECU Family House be sustained?

• Our two medical centers have donated $500,000 to establish an endowment fund.  Additional financial support will come from guest fees, donations, fundraisers and grants.

What does SECU stand for?

• SECU stands for State Employees’ Credit Union, one of our foundational donors. This statewide credit union has adopted as one of its charitable causes the establishment of Hospital Hospitality Houses in selected communities that are home to regional medical centers. We are thankful for the $2 million challenge grant SECU has provided to help fund construction of SECU Family House in Winston-Salem.

  Among our other initial major donors is The Richard J. Reynolds, III and Marie M. Reynolds Foundation, which provided a $1 million lead gift.